Terms and Conditions

Privacy Policy for NXTGN LTD Trading as HXDY

Last updated: 25/02/2024

At HXDY.shop, your privacy is of utmost importance to us. This Privacy Policy outlines the personal data we collect from our customers, how we use it, and the measures we take to ensure its protection in compliance with the General Data Protection Regulation (GDPR) and UK Data Protection Act 2018.

What Information We Collect

During your visit to our store or while making a purchase, we collect the following information:

  • Personal Identification Information (PII): This includes your name, email address, phone number, and postal address, necessary for account management and the fulfilment of your orders.
  • Transaction and Payment Information: We collect transaction details, including purchased items and payment method details, solely for processing your orders.
  • Log Data and Usage Information: We automatically collect certain information provided by your browser or mobile device, such as your IP address, browser type, and how you interact with our website.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your shopping experience by remembering your preferences and tracking visits to our website. You may disable them in your browser settings, though this may affect the functionality of our site.

How We Use Your Information

  • To Provide Our Services: We use your information to manage your account, process your orders, arrange for shipping, and provide customer support.
  • For Communication: We may use your contact details to inform you about your order status, updates, exclusive offers, and promotional events, unless you opt out.
  • To Improve Our Services: By analyzing how you use our site, we make improvements to enhance your shopping experience.

Sharing Your Information

  • We may share your delivery details with third-party courier services to ship your orders efficiently.
  • We do not sell, lease, or rent your information to third parties for marketing purposes without your explicit consent.
  • We may disclose your data to comply with legal obligations or to protect the rights, property, or safety of our business, customers, or others.

Your Rights

Under GDPR and UK Data Protection Act 2018, you have the right to:

  • Access the personal data we hold about you.
  • Correct any inaccuracies in your personal data.
  • Request deletion of your personal data.
  • Object to the processing of your personal data.
  • Request restriction of processing your personal data.
  • Withdraw consent at any time where we rely on consent to process your personal data.

To exercise any of these rights, please contact us at Contact@HXDY.co.uk.

Data Security

We implement a variety of security measures to maintain the safety of your personal information, including encryption and access controls.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this Privacy Policy periodically for any updates.

Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us at Contact@HXDY.co.uk or via our customer service page.

By using our website and services, you consent to our collection and use of your information as described in this Privacy Policy.